SPECIAL EDUCATIONAL NEEDS SUPPORT

CLEAR GUIDANCE FOR NEXT STEPS

You may be at the very beginning, wondering whether the things you have noticed mean anything.

Or you may already be dealing with meetings, SEN Support, an EHCP or an important decision.

Wherever you are, I can help you understand the bigger picture and work out what to do next.

RELIABLE EXPERTISE 

I bring almost four decades of experience across teaching, school leadership, SEND and local-authority inclusion work. I understand how schools work, what effective SEN Support should look like and how provision, evidence and statutory processes fit together. Just as importantly, I understand that home and school may see different parts of the same child.

I help you bring those pieces together and work constructively with the people supporting your child.

FINDING CLARITY

Some parents come with reports, meeting notes and years of history. Others come with a feeling that their child is finding things harder than anyone seems to realise. We look at what is happening at home and at school, what support has already been tried and where the gaps may be. Then we focus on next steps.

Guidance is shaped around your child, not a generic checklist.

I COULD HELP...

  • Clarify your concerns and your child’s current support
  • Prepare for meetings with school
  • Make sense of SEN
  • Support/EHCP processes
  • Organise reports, observations and evidence
  • Prepare parent statements/annual-review contributions
  • Plan clear, realistic next steps

WAYS TO WORK WITH ME...

I work with you, rather than contacting schools or attending meetings on your behalf. Any substantial document review or writing outside sessions is agreed and priced separately before work begins.

FREE INITIAL CONVERSATION

Free · 30 minutes

Tell me what is happening and ask questions about my support. We can work out whether a single session or ongoing guidance would suit you. This is an introductory conversation, not a full SEND advice session.

ONE-TO-ONE SUPPORT SESSION

£80 · 60 minutes · Online

 For a concern, decision or meeting you want help thinking through. We look at your child’s needs, the support already in place and what you can say or do next. Includes a brief written summary of the next steps we agree.

5 SESSION SUPPORT PROGRAM

£300 · Five 60 minute sessions · Online

(Save £100 compared with booking separately)

For situations that need more than one conversation. We can prepare for meetings, review what happens afterwards and work through school support or your EHCP parental statement as things develop. Includes a brief written summary after each session. Payment is made upfront. There is no pressure to have weekly sessions - use these flexibly across 3 months in a way that works for you and your family.

What Parents Are Saying?

⭐️⭐️⭐️⭐️⭐️

Your patience and genuine concern were evident from the start. You helped us navigate the educational system with care and understanding that made all the difference...from an eternally grateful parent.

Sarah

⭐️⭐️⭐️⭐️⭐️

Before working with SEND at Heart, I was unsure of where to begin. Now, I feel confident in my approach and know how to partner with the school to get the support my child deserves.

Max

⭐️⭐️⭐️⭐️⭐️

With SEND at Heart, I finally feel like we are moving in the right direction. I am so grateful for the step by step, sensitive support.

Grace

Frequently asked questions

These are questions parents and people considering coaching often ask me. They may help you think through what matters to you and what you’d like to ask when we talk.

What can your coaching help me with?

You might be caught in overthinking, struggling to make a decision or finding yourself back in patterns you want to change. Perhaps you have spent so long meeting other people’s needs that you struggle to name your own. My REST Method coaching helps you understand what is happening for you and work towards changes that matter in your everyday life. You do not need to be a parent or have a connection to SEND.

I understand what needs to change. Why am I still finding it so difficult?

Knowing what you want to do does not always make it easy to do it. Together, we explore what gets in the way, including expectations, habits and what you believe about yourself. Then we work out steps you can realistically take, rather than giving you more advice you already know.

What happens in a coaching session?

I guide you through the REST Method, so each session has a clear purpose. We talk about what is happening in your life and what you want to change. I help you untangle what feels difficult and think through how you could handle it, for example, what you might say in a conversation or how to make a decision you keep putting off. As we continue, we look at how things are going and work through the difficulties together.

How is coaching different from counselling?

Coaching focuses on understanding where you are now and working towards changes you want to make. Your past may be relevant, but coaching does not provide mental health treatment or replace counselling. If what you need falls outside my role, I will be honest with you.

I’m concerned about my child but I’m not sure whether it is SEND. Can you help?

Yes. You do not need a diagnosis or an EHCP to seek support. We can explore what you are noticing, how it affects your child and what has already been tried. I can help you organise your concerns and prepare questions for school or other professionals. I do not diagnose children.

My child seems fine at school but struggles at home. Where do we begin?

That difference is worth understanding. We look at what happens in each setting, what your child tells or shows you and when things become difficult. I can help you bring those observations together so you and the school can explore your child’s needs with a fuller picture.

My child already receives support but I’m still worried. Can you help me review it?

Yes. We can look at what the support is intended to achieve, how it works in practice and what difference you are seeing. This helps you identify what needs explaining, reviewing or discussing with school, rather than leaving you with a general feeling that something is not right.

Can you help me prepare for a school meeting or a difficult conversation?

Yes. We can work out what you most need the meeting to address, organise relevant information and prepare the questions you want answered. I can also help you put your concerns into clear words, so you feel better prepared to contribute and discuss next steps.

Can you help me understand the EHCP process and write my parental statement?

Yes. I can help you understand the stages, organise information about your child and prepare your contribution as a parent. That includes explaining their strengths, difficulties and the impact on everyday life. My role is to support your understanding and preparation; I cannot guarantee an assessment, a plan or a particular outcome.

What if my child needs support and I’m struggling too?

You can say that here. You do not have to leave your own experience out of the conversation. We can discuss whether specialist SEND guidance, coaching for you or separate sessions for each would be most useful, with a clear focus for our work.

How do sessions work, what do they cost, and do I need to commit?

Sessions take place online and prices are shown with each booking option. You can book a single session or choose ongoing support. A specific SEND question may need focused guidance, while coaching around established patterns may benefit from time together. We can discuss this before you decide.

Can we talk before I book a paid session?

Yes. I offer a free 20-minute conversation to hear what brings you here and answer your questions. We can discuss whether my support fits what you need and where we might begin. There is no obligation to book.