SEND at HEART...

Helping you understand what to do next.

You know your child. If something doesn't feel right, it's worth paying attention to.

Whether you're worried about your child for the first time or you've already begun your SEND journey, it can be difficult to know what matters, what can wait and what to do next.

You may have spent months noticing little things, searching for answers or questioning your own instincts. You may even be wondering whether you're imagining it.

You're not.

Together we'll make sense of everything you've experienced so far, understand where you are now and create a clear plan for your next steps that feels right for your child and your family.

Sometimes, the right conversation is where everything starts to make sense.

YOU DON'T HAVE TO FIGURE THIS OUT ALONE

Every family's journey is different.

Some parents come to me because they're worried about their child's development or learning and don't know where to begin. Others are already navigating SEN Support, EHCPs, annual reviews, parent statements or mediation and need help understanding what comes next.

Whatever stage you're at, the uncertainty can feel overwhelming.

Questions build up, advice feels conflicting and the process can become difficult to untangle.

My role isn't to overwhelm you with jargon or tell you what decisions to make.

It's to help you organise your thinking, understand your options and move forward with confidence.

HOW I CAN HELP

No two children are the same, which means no two SEND journeys are the same either.

That's why I begin by understanding your child, your experiences and the questions you're carrying.

Together we can:

  • Explore your concerns in a calm, supportive space

  • Piece together your child's journey so far

  • Identify what matters most right now

  • Understand the options available within the UK SEND system

  • Prepare for conversations with school and other professionals

  • Plan your next steps with confidence

  • Support you with EHCP parent statements, annual reviews and mediation preparation

  • Continue walking alongside you when ongoing support would be helpful

Whether you're just beginning to ask questions or facing an important decision further along your journey, you'll leave with greater understanding, practical guidance and a personalised plan.

Every family's journey is different but most parents come to me because they want clarity.

Together we will:

  • Make sense of your concerns and everything you've experienced so far.

  • Identify what matters most right now.

  • Piece together your child's journey so that nothing important gets overlooked.

  • Understand the support options available within the UK SEND system.

  • Prepare for conversations with school with greater confidence.

  • Create a clear, practical roadmap for your next steps.

You don't need to know all the answers before asking for help. Sometimes all you need is someone to help you see the bigger picture.

CHOOSE THE SUPPORT THAT'S RIGHT FOR YOU

There isn't a one-size-fits-all approach. We'll begin with where you are today and decide together what support feels most helpful.

Book Your Next Steps Call

A free, relaxed conversation to talk through what's been happening, explore your concerns and decide whether SEND at Heart is the right support for your family. There is no pressure and no obligation to book anything afterwards. If I believe another route would better meet your needs, I'll tell you.

SEND Planning Session

A dedicated one-to-one session where we'll explore your child's journey in greater depth, identify priorities and create a personalised plan for your next steps.

Whether you're raising concerns for the first time, preparing for meetings, navigating SEN Support, working towards an EHCP or needing guidance around the next stage of your child's journey, this session is tailored to where you are now.

SHINE Mentorship

For families who would value ongoing support, SHINE Mentorship offers a consistent space to reflect, plan and move forward with confidence.

Together we'll build on your plan, prepare for key conversations and decisions, review progress and help you feel more confident every step of the way. You don't have to figure everything out alone. I'll be alongside you as your child's needs and the journey, continue to evolve.

 

What Makes Us Different?

Most support is rooted in procedure and process. At SEND at Heart, we lead with compassion. We meet you where you are, honouring the love, worry and hope that come with parenting a child with additional needs.

  • We hold the emotional journey with you, not just the paperwork.

  • We give guidance that is honest, gentle and grounded in real experience.

  • We help you navigate uncertainty without pressure or judgment.

  • We create a space where your questions are heard, your concerns are respected and your decisions are supported.

What Parents Are Saying?

⭐️⭐️⭐️⭐️⭐️ 

"Your patience and genuine concern were evident from the start. You helped us navigate the educational system with care and understanding that made all the difference". ...from an eternally grateful parent - Sarah

⭐️⭐️⭐️⭐️⭐️

"Before working with SEND at Heart, I was unsure of where to begin. Now, I feel confident in my approach and know how to partner with the school to get the support my child deserves".  - Max

⭐️⭐️⭐️⭐️⭐️

"With SEND at Heart, I finally feel like we are moving in the right direction. I am so grateful for the step by step, sensitive support". - Grace

Frequently asked questions

What is the role of the school in this process?

The school plays an important part in identifying and supporting your child’s needs. SEND at Heart helps you understand how to work closely with the school to ensure everyone is aligned. By collaborating with teachers, SENCOs and other professionals, we’ll make sure the right steps are taken to support your child’s growth.

What if I’m not sure whether my child has SEND?

That’s exactly what we’ll explore together. We’ll guide you through the steps of identifying and seeking appropriate support, from discussing concerns with the school to seeking professional assessments and working towards an application for an Education Health Care Plan (EHCP), if that is necessary.

How can I work with the school to get the best support for my child?

We’ll equip you with the tools to have productive conversations with your child’s school. Our communication templates and consultations will help you understand how to approach the school in a collaborative, solution-focused way. Together, we’ll make sure the school is clear on your child’s needs and the support they need to help them thrive.

What if the school is already offering some support?

That’s great! SEND at Heart will advise on the support already in place, ensuring it’s the right fit for your child. We’ll guide you on how to assess and adapt the support to make sure your child’s needs are fully met, ensuring that the right professionals are involved.

What SEND related services do you offer?

Please see the Services Page for more detail.

Our range of services are designed to provide expert guidance, practical tools and emotional support, so you can confidently advocate for your child. Every service is designed with one goal in mind: to help you feel empowered, informed and supported—so your child gets the help they need, when they need it.